You are responsible for installation and basic configuration of a software application on site or by remote access on Linux and Windows. You coordinate the necessary steps with the customer and those responsible for the respective IT infrastructure (OS/Networking/Database). Further on you plan and perform software updates for your customers and handle 2nd level support issues using a ticketing system. You support the test department in the verification of installation and update procedures.
Application Support Engineer (m/w)
Our client is an engineering company that develops and sells turnkey, comprehensive hardware and software solutions for international market leaders in the medical, chemical and pharmaceutical sectors, as well as for research institutes and universities.
Our client offers a highly diverse international working environment and the opportunity to collaborate with highly skilled individuals from various disciplines. In this position you will discover a challenging job, inspiring colleagues, and a true purpose.
Apprenticeship as a computer scientist or an equivalent IT education
For this position at least 3 years of working experience are needed. You feel at ease with administrative tasks on different OS (Linux, Windows). Preferably you have some experience in basic database administration and you like to work independently and use your strong problem-solving abilities in a goal-oriented way while collaborating and communicating well in international and intercultural settings.
Deutsch: Von Vorteil
Englisch: Sehr gut
Are you ready for a new opportunity? I'm looking forward to meet you.